This Project was carried out under the NHS SBS framework. In 2017, Scott Tallon Walker were appointed under the NHS SBS Framework to undertake a project at the Queens Hospital in Romford. The Emergency Department at Queens is one if the busiest units in the UK. The Trust had been allocated special emergency funding by NHS England to address capacity issues and improve Emergency Department experiences for patients and staff.
Architecture
Our brief was to decant all non-essential clinical and administrative occupied spaces out of the main areas adjacent to the existing emergency department. This freed up space to allow the creation of a new Emergency Urgent Care Centre, and an improved Ambulatory Care Centre, and introduce a new Patient Assessment Streaming model to assist in improving patient throughput and experience.
The model of care is manifested through a number of features, namely:
The key changes and benefits of the project include: